FAQs

1. A: We specialize in pre-owned carton production equipment, including folding gluers, die-cutters, flexo folder gluers, window patching machines, strapping/bundling systems, and case erectors.

A: Yes! We ship worldwide and handle customs documentation for seamless delivery. Costs vary by destination.

A: Absolutely. Schedule an appointment at our warehouse or request a live video inspection.

A: Every machine undergoes a 12-point technical inspection, OEM component testing, and performance calibration by certified engineers.

A: Critical wear components (bearings, belts, cutting blades) are always replaced. We provide a full refurbishment report.

A: Most refurbished machines offer 7-15+ years of service life, depending on usage and maintenance.

A: Bank transfers (SWIFT), L/C, and major credit cards. Deposit secures inventory; balance due pre-shipment.

A: Yes – we partner with equipment financing providers for lease-to-own or installment plans.

A: We insure all shipments. Report damage within 48 hours with photo/video proof for replacement/refund.

A: Typically 2-4 weeks (domestic) or 4-8 weeks (international), including crating and customs prep.

A: Yes – remote setup guidance is free. On-site technician support is available (cost varies by location).

A: Original manuals, schematics, and 1-hour remote operator training come standard.

A: Save 40-70% versus new equipment while maintaining 85-95% production efficiency.

A: Yes! We appraise your old machinery and deduct its value from your purchase.

A: Share your production goals (boxes/hour, material thickness) – we’ll recommend optimal machinery.

A: We maintain a global network of suppliers for rare/discontinued parts. Inquire for availability.

A: All machines include a 6-12 month warranty on critical components (varies by machine age/condition).

A: Refurbished models meet modern efficiency standards – we optimize motors/drives to reduce power use by 15-30%.

A: Yes. Tell us your requirements – our global network locates specific models within 30 days.

A: We provide a custom maintenance schedule and sell OEM-compatible consumables (lubricants, blades, etc.).